Privacy Policy
Welcome to Kirlian Studio! This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our photography and video studio services, website, or interact with us in any way. We are committed to safeguarding your privacy and ensuring that your personal data is protected.
By engaging with our services or using our website, you consent to the data practices described in this policy.
1. Information We Collect
A. Personal Information
When you book a service, visit our website, or otherwise interact with us, we may collect the following types of personal information:
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Contact Information: Name, email address, phone number, mailing address, etc.
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Payment Information: Credit or debit card information, billing address, and other payment-related details.
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Identification Information: ID card numbers or other forms of identification for contractual purposes.
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Photographic and Video Content: Images, video files, and other media created during your session.
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Demographic Information: Age, gender, preferences, and interests if voluntarily provided.
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Location Information: General or specific location data through your interactions with our services.
B. Automatically Collected Information
We may also collect certain information automatically when you visit our website:
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Usage Data: Information about your interaction with our site, such as pages viewed, time spent, and links clicked.
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Device Data: Information about the device used to access our services, such as IP address, browser type, operating system, and device settings.
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Cookies and Tracking Technologies: Information from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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Service Delivery: To provide photography and video services, including booking, processing payments, and delivering final products.
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Communication: To contact you regarding your bookings, respond to inquiries, and provide customer support.
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Personalization: To customize your experience on our website and tailor services to your preferences.
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Marketing and Promotions: To send you information about promotions, events, or new services, subject to your consent where required.
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Legal Compliance: To comply with legal requirements, such as tax reporting or law enforcement requests.
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Business Operations: To improve our services, conduct analytics, and maintain the security of our website and services.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
A. Service Providers
We may share your personal information with trusted third-party vendors who assist us in delivering our services, such as payment processors, IT service providers, cloud storage providers, or photo and video editing software.
B. Legal Obligations
We may disclose your personal information if required by law, such as to comply with legal processes, government requests, or applicable regulations.
C. Business Transfers
In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to a new owner.
D. Consent
We will share your information with third parties if you provide explicit consent for such sharing, for example, when we ask for permission to use your images or videos in our marketing materials.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This may include retaining your media files and contact information for future reference or archival purposes.
When we no longer need to use your information, we will securely delete or anonymise it.
5. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You may request access to or correction of your personal information at any time.
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Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
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Data Portability: You may request a copy of your data in a machine-readable format.
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Withdraw Consent: You may withdraw your consent to receive marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
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Cookies: You can control or block cookies through your browser settings. However, this may impact the functionality of our website.
To exercise any of these rights, please contact us at contact@kirlianstudio.com.
6. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, secure access protocols, and regular security audits. While we strive to protect your data, no method of transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee its absolute security.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
8. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your country of residence, including but not limited to the United States or other countries where our service providers operate. When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your privacy.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page or via other appropriate communication channels.
Your continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.